Privacy Policy

Introduction

This policy sets out how we collect, use, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Please read the following carefully. By visiting this website and using our services, you acknowledge the practices described in this Privacy Policy.

Information We Collection

We may collect and process information that you submit including your name, contact information (including email address, business address, mobile phone numbers) and passwords. We are aware that your information is confidential and we will protect it in accordance with our normal procedures and legal requirements including GDPR.

How We Use Your Information

  • Under the UK GDPR, we must have a legal basis to process your data. We use your information for the following purposes:

  • Contractual Necessity: To provide our services, manage your account, and process billing and delivery.

  • Legitimate Interests: To monitor website traffic, improve our service offerings, and ensure our network security.

  • Consent: To send you marketing communications (if you have opted in) and to deploy non-essential cookies on our website.

  • Legal Obligation: To comply with financial, tax, and regulatory requirements.

How Information is Shared

We do not sell your data to third parties. We may share your information with trusted third parties (Sub-processors) strictly to facilitate our services:

  • Cloud & Hosting Providers: Companies (like AWS, Google Cloud, Microsoft Azure) that host our web and app development environments.

  • Third-Party APIs: Platforms required to deliver your services, such as social media networks (Meta, X) or AI APIs (like OpenAI).

  • Legal Compliance: We may disclose your data to law enforcement or regulatory bodies if required by law, or to protect our rights and property and prevent fraud.

Cookies

We use cookies to enhance your experience:

  • Strictly Necessary/Functionality Cookies: To keep you logged in and save your preferences.

  • Analytical/Performance Cookies: To analyse site traffic and user behaviour to improve our services.

We will not use cookies to collect personally identifiable information about you. You can set your browser to refuse all or some browser cookies, but restricting cookies may impact website functionality.

Marketing

We will not share your data with third parties for marketing purposes. We may occasionally contact you with information about our products or market research surveys. You can opt out of these communications at any time by clicking the "unsubscribe" link in our emails.

Your rights

Under the Data Protection Act and GDPR, you have the right to see the personal information that we hold about you, whether collected through your use of the Site or through any communications that you have had with us. You have the right to access your information and should direct any request for your information to us.

If you believe that any information we are holding about you is incorrect or incomplete, you have the right to rectify your information by sending us a written request to us.

You have the right to request a deletion of your data where there is no good reason for us to continue processing it.

Changes

We may update this Privacy Policy from time to time. Any changes will take effect seven (7) days after they are posted on our site. Your continued use of the site and our services after this period indicates your acceptance of the modified policy.

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